DESIGN OF WEB-BASED CORRESPONDENCE SYSTEM USING FIFO (FIRST IN FIRST OUT) METHOD AT THE SERPONG UTARA DISTRICT OFFICE.

Abstract

The Office of Serpong Utara District is currently managing its correspondence manually by recording incoming and outgoing letters in an agenda book. This method naturally presents several challenges, such as slow processing of correspondence, complex document archiving that makes data retrieval difficult, time-consuming report generation, and excessive paper usage that leads to accumulation. Based on these issues, this study was conducted to develop a web-based correspondence processing and archiving system using the FIFO (First In First Out) method, which is expected to facilitate its users. The analysis method used in this study is PIECES (Performance, Information, Economy, Control, Efficiency, Service), which is applied to evaluate the system's performance. The results of this research provide data and information on incoming and outgoing correspondence. The implementation of this web-based information system can help and simplify the tasks of staff in managing, archiving, and generating reports for incoming and outgoing letters at the Office of Serpong Utara District.Keywords: Correspondence, web-based, FIFO (First In First Out).