SERVICE INFORMATION SYSTEM DESIGN COMMUNITY ADMINISTRATION IN KELURAHAN KARANG TIMUR TANGERANG CITY

Abstract

Kelurahan karang timur provides many types of services to the community ranging from KTP cover letter services, family cards, death certificates, birth certificates and other cover letters. Data collection The service system that is currently running in Kelurahan Karang Timur is still carried out manually by means of residents who need cover letter services must come to the Kelurahan Karang Timur office, this system will take time where they have to queue with other residents, and if the file requirements are lacking or incomplete, it cannot be taken care of by the Kelurahan, this will waste time because there is no clear information about the requirements to residents. This system aims to help residents make it easier to take care of administrative services. This research produces an administrative service system by having features of citizen data forms, KTP submission data forms, KK, Moving in and moving away. This research uses the PIECES analysis method, RAD system development method, system design design using UML and system testing using blackbox testing. The system is created using PHP programming language and Mysql database.Keywords : Services, administration, villages, citizens, PHP.